New Contractor Support

If you have taken on a new community pharmacy in the Thames Valley – congratulations on your new business and a warm welcome from the Thames Valley Local Pharmaceutical Committee (LPC).  The LPC represents all the Community Pharmacy Contractors in Berkshire, Buckinghamshire and Oxfordshire on all NHS matters relating to community pharmacy – Essential Services, Advanced Services, Local Enhanced Services and applications for new contracts.

We have put together below answers to a few common questions we receive from new contractors but if there is anything else we can help with please don’t hesitate to contact us:

David Dean, Chief Officer – – 07702 209197

Kevin Barnes – Contractor Support Officer – – 07777 671596

Amanda Dean – Engagement Officer – – 07702 683277


New Contractor FAQS

How can I set up my NHS Shared Email Account?

To obtain a shared NHSmail account for your pharmacy, go to the community pharmacy NHSmail registration portal at:   If you are having technical difficulties contact


How can I set up/update the NHS Profile for my pharmacy?

You can sign in (or register, using your personal NHS email address), at:


Who can I contact about Smart Cards?

To obtain Smart Cards or for Smart Card issues, contact the Registration Authority Team on:


Who do I contact about Clinical Waste Management?

Anenta undertake all management of pharmaceutical waste on behalf of all community pharmacies in the Thames Valley.  See:


How do I contact the NHS Local Area Team?

There is no telephone number for the NHS Local Area Team, all queries regarding the NHS Contract should be emailed to:


Where can I find out about Locally Commissioned Services?

Details of currently commissioned services, including service specifications, PGDs, etc are available on our website at:


How do I arrange for Controlled Drug (CD) Destruction?

NHS England now manages requests for CD destruction and other CD management via the CD Reporting website at:


What Local Training is available?

The LPC subscribes to the Virtual Outcomes training platform which provides our pharmacies access to a suite of online training resources.  To access, simply enter your ODS Code at:


Where can I find out about Local Events?

We run regular contractor events and information on these, as well as other local events can be found at:


What local Communications do you provide?

  • Website – Our website at provides more information on the committee, local news and guidance, and other useful resources.
  • News – We publish a weekly news digest each Thursday with key messages, reminders and details of events, as well as a quarterly newsletter. Our communications are sent to shared NHSmail addresses but if you would like to add additional email contacts for your team, head office, etc, just let us know on
  • Messaging Group – We run a Signal group open to Thames Valley contractors and all members of the pharmacy team. To join the group simply install the Signal App and email your name, pharmacy and the mobile number you used to join Signal to