GP Connect Update Record

The NHS South East Commissioning Hub has issued updated information and FAQs for pharmacy staff  on GP Connect Update Record

The GP Connect: Update Record website has also been updated and FAQs are available on the NHSE website.

Key points include:

  1. GPs continue to have the choice of whether to use this improved way of receiving post consultation summaries directly into workflow or continue receiving these communications via NHSmail or letter for manual transcribing.
  2. Update Record has been designed with and for general practice to minimise patient safety issues and reduce practice teams administrative burdens.
  3. Switching off Update Record places greater burden on community pharmacy teams and general practice teams.
  4. General practices have an opportunity to opt in for a trial period to receive community pharmacy consultation summaries via Update Record and provide feedback.